The Commission for Consideration of Citizens’ Appeals (hereinafter – the Commission) was organized for the period of the anti-terrorist operation in Luhansk region at the location of the State Establishment “Luhansk State Medical University” (hereinafter – SE “LSMU”) at the new legal address: 32, Budivelnykiv Street, Rubizhne, Luhansk region, 93012, in accordance with the order of the Ministry of Health of Ukraine of November 21, 2014 No. 875 “On the organization of the State Establishment “Luhansk State Medical University” and due to the fact that the university archive is located at the territory temporarily out of Ukraine’s control.

The purpose of the commission:

  Comprehensive control over the consideration of citizens’ appeals and the solution of the problems raised in them, satisfaction of legal rights and interests of citizens, increase of efficiency of work with appeals of citizens and observance of the current legislation of Ukraine.

The commission is competent in solving the following tasks:

- consideration of appeals of individuals and legal entities and decision-making on confirmation or non-confirmation of the fact of training and issuance of duplicate documents;
- consideration of repeated appeals, if the applicants do not agree with the previously made decisions.

Composition of the commission:

Chairman of the commission: Sergey SMIRNOV - rector;

Secretary: Julia Matsegora - Assistant Professor of Medicine and Biology physics, medical informatics and biostatistics;

Members of the commission:

Alexander GUDZENKO - Dean of the Faculty of Pharmacy;
Inna KUZMICHENKO - Dean of the Medical Faculty;
Igor KOROBKO - Dean of the Faculty of Postgraduate Education;
Anna KRASYLNIKOVA - head of the educational department;
Maryna NEKRASHEVICH - Head of the Legal Department;
Maryna CHAPOVA - Head of the Personnel Department;
Oksana KUCHMA - Deputy Chief Accountant

List of documents submitted by a person in order to obtain a duplicate document:

1. Applicationfor the issuance of a duplicate of the document, written in the name of the rector of SE “LSMU”. The application should include the surname, name, patronymic; place of residence; contact phone number; contact e-mail; date of birth; passport data; the name of the lost / damaged document, its series, number, by whom (full name of the higher education institution that issued the document) and when it was issued; the reason for issuing a duplicate document; other information, if the owner considers it essential for the issuance of a duplicate (APPLICATION SAMPLE);

2. Certified copies:
- passport;
- registration number of the taxpayer’s account card;
- document on surname change (marriage / divorce certificate);
- employment record book (with a record of training / internship / postgraduate study);
- record book and other documents – provided if necessary;

3. Copies:
- diploma and diploma supplement (in the absence of diploma supplement, archival certificate of study with a list of disciplines, hours and grades is provided) are provided if it is necessary to obtain a duplicate diploma and diploma supplement;
- certificate – provided in case of need to obtain a duplicate certificate;

4. Photo3x4 cm (1 piece) – provided if it is necessary to obtain a duplicate certificate;

5. Announcement in the print mediaat the place of residence of the owner of the document, which must indicate the name of the document; its series, number, by whom (full name of the institution that issued the document) and when it was issued, in whose name it was issued and on its invalidation (ANNOUNCEMENT sample);

6. Consent to the collection and processing of personal data(CONSENT)

The finished document can be picked up by another person who has a power of attorney, duly executed and notarized.

The list of documents submitted by a person in order to obtain an archival certificate, an extract from the academic plan, an extract from the academic curriculum:

1. Applicationfor the issuance of an archival certificate / extract from the academic plan / extract from the academic curriculum, written in the name of the rector of the SE “LSMU”. The application should include the surname, name, patronymic; place of residence; contact phone number; contact e-mail; date of birth; passport data; the name of the institution of higher education in which the student studied; period of study; other information, if the owner considers it essential for the issuance of the document (APPLICATION SAMPLE);

2. Certified copies:
- passport;
- registration number of the taxpayer’s account card;
- document on surname change (marriage / divorce certificate);
- employment record book (with a record of training / internship / postgraduate study);
- diploma and diploma supplement – provided if it is necessary to obtain an archival certificate / extract from the academic plan / extract from the academic curriculum for the period of study;
- certificate – provided in case of need to obtain an archival certificate / extract from the academic plan for the period of internship;
- other certificates – provided in case of need to obtain an archival certificate for the period of postgraduate study;
- record book and other documents – provided if necessary;

3. Consent to the collection and processing of personal data(CONSENT)

Regulations on the commission for consideration of citizens’ appeals

Contacts:

Address: 32, Budivelnykiv Street, Rubizhne city, Luhansk region, 93012
Phone / fax: (06453) 6-17-32
e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

Contact person: Matsegora Julia Sergeevna